PSG Casino values the privacy of every member. This Privacy Policy sets out transparently how we collect, use, store and protect your personal information when you use our betting platform in Malaysia. Please read this document before registering or using any PSG Casino services.
Here is how PSG Casino ensures the personal data of our Malaysian members remains safe and protected at all times.
All data transmitted between your browser and PSG Casino's servers is protected by 256-bit SSL encryption technology — the same standard used by major financial institutions and banks in Malaysia.
PSG Casino has never and will never sell, transfer or disclose members' personal data to any third party for commercial purposes without the explicit consent of the member concerned.
You have the full right to access, correct, or request the deletion of your personal data at PSG Casino. This process can be initiated easily via our Live Chat or support email.
Your debit card, bank account and e-wallet details are not stored on PSG Casino's servers. All financial transactions — whether via Touch 'n Go, GrabPay, DuitNow or FPX — are processed directly through licensed payment providers.
PSG Casino's Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure that all data management practices comply with the applicable legislation currently in force in Malaysia.
In the event of any security incident involving members' personal data, PSG Casino is committed to promptly notifying affected members within the timeframe stipulated under Malaysian law.
By registering for or using PSG Casino's services, you consent to the collection and processing of your personal data as described in this Privacy Policy. If you do not agree, please discontinue use of the PSG Casino platform.
PSG Casino ("we", "the platform") respects the privacy of every individual who uses our website and services at psgcasino.net. This Privacy Policy has been drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and outlines our commitment to protecting members' personal data.
As an online Sports Betting and casino platform serving Malaysian users since 2014, PSG Casino understands that member trust is our most valuable asset. Without your trust, nothing else matters. That is why we ensure every piece of information you share with us is handled with the highest level of confidentiality and security.
This Privacy Policy applies to all users of the PSG Casino website, including visitors, registered members and any individual who interacts with our platform — whether through the website, mobile app or any other communication channel provided by PSG Casino.
PSG Casino collects various types of personal data depending on how you interact with our platform. Below is a summary of the data we collect and the purposes for which it is used:
| Data Category | Type of Information | Purpose of Collection |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number, gender | KYC identity verification, age eligibility |
| Contact Data | Email address, phone number, residential address | Account communications, security notifications |
| Account Data | Username, password (encrypted), login history | Account verification, platform security |
| Transaction Data | Deposit history, withdrawals, betting records | Payment processing & legal compliance |
| Technical Data | IP address, device type, browser, operating system | Security & fraud prevention |
| Behavioural Data | Pages visited, games played, session duration | Product improvement, personalised recommendations |
PSG Casino only collects data that is strictly necessary to operate our services safely and in compliance with the law. We do not collect sensitive data such as medical information or religious beliefs.
Personal data collected by PSG Casino is used solely for legitimate and transparent purposes. We do not use your data for anything beyond what is stated below:
PSG Casino will not use your personal data for any third-party marketing purposes or sell it to advertisers without your explicit consent. Any marketing communications from PSG Casino itself will always include an option to unsubscribe at any time.
PSG Casino understands the importance of your data privacy. We only share your personal data with third parties in the following limited circumstances:
PSG Casino does not share your personal data with advertisers, data brokers, or any third parties for marketing purposes without your consent. Any disclosure beyond the scope outlined above requires your explicit prior consent.
PSG Casino employs a multi-layered security infrastructure to protect members' personal data. Our servers are protected by 256-bit SSL encryption, enterprise-grade firewalls, and an intrusion detection system operating 24 hours a day, 7 days a week.
PSG Casino retains personal data for the following periods:
PSG Casino member passwords are stored in encrypted form using a one-way hashing algorithm. PSG Casino cannot read your original password — meaning that even in an unforeseen scenario, your password remains secure. We recommend using a strong, unique password and enabling two-factor authentication (2FA) on your PSG Casino account.
Sensitive financial data such as debit card details, bank account numbers, and e-wallet information is not stored on PSG Casino's servers. All payment information is securely processed and stored by our licensed payment providers.
PSG Casino uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit the PSG Casino website. Below are the types of cookies we use:
You can manage or disable cookies at any time through your browser settings. Please note, however, that disabling certain cookies may affect the functionality and your overall experience on the PSG Casino platform. For more information on managing cookies, refer to your browser's help documentation.
As a PSG Casino member and an individual protected under Malaysia's PDPA 2010, you have the following rights regarding your personal data:
You may request a copy of the personal data PSG Casino holds about you at any time.
You may request corrections to any inaccurate or incomplete personal data held in PSG Casino's records.
You may request the deletion of your personal data, subject to applicable legal retention requirements.
You may object to the processing of your personal data for direct marketing or profiling purposes at any time.
You can request your personal data in a machine-readable format for transfer to another platform.
You may request PSG Casino to restrict the processing of your data in certain circumstances as provided under applicable law.
To exercise any of the rights listed above, please contact the PSG Casino support team by email at support@psgcasino.net or via live chat. We will process your request within 14 business days of receiving a complete submission.
PSG Casino is an online betting platform intended exclusively for individuals aged 18 and above. We do not knowingly collect, process or store personal data from anyone under the age of 18.
Should we discover that a minor's personal data has been collected without our knowledge, immediate action will be taken to delete the data and close any associated accounts. Parents or guardians who believe their child has registered with PSG Casino or provided us with personal data are encouraged to contact us immediately at support@psgcasino.net.
If you suspect that someone under the age of 18 is using the PSG Casino platform, please report it to us immediately. PSG Casino takes the protection of minors seriously and will act swiftly on any such report.
The PSG Casino website may contain links to third-party websites or services. Please note that PSG Casino's Privacy Policy does not apply to those websites or services. PSG Casino is not responsible for the privacy practices or content of any third-party website.
We encourage you to read the privacy policy of every website you visit. The inclusion of any link on the PSG Casino platform does not constitute our endorsement or approval of the linked website or service.
PSG Casino reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our business practices, legal requirements or industry standards. Any changes will be published on this page with a revised "Last Updated" date.
For significant changes that affect how we use your personal data, PSG Casino will endeavour to provide advance notice via your registered email or an in-platform notification at least 7 days before the changes take effect. Your continued use of the PSG Casino platform after any changes are published constitutes your acceptance of the updated Privacy Policy.
We recommend reviewing the PSG Casino Privacy Policy periodically, especially before submitting any new personal information to us. The latest version of the Privacy Policy is always available on this page.
If you have any questions, concerns or complaints regarding the PSG Casino Privacy Policy or how we handle your personal data, please contact our Data Protection Officer:
You may also visit our FAQ us or read our Terms & Conditions PSG Casino for more information on how to use our platform.
Your privacy is our priority. Register for a PSG Casino account today and enjoy Sports Betting, Live Casino, and e-sports with world-class data security. Deposit from as little as RM20 via Touch 'n Go, GrabPay, or DuitNow.
By registering, you agree to the Terms & Conditions and the PSG Casino Privacy Policy. This platform is intended for users aged 18 and above only.